FREQUENTLY ASKED QUESTIONS

 

Q:        What are the Bank Lobby hours?

                        Monday thru Wednesday   8:30 AM to 4:00 PM

                        Thursday and Saturday    8:30 AM to 12 Noon

 

Q:        What are the Drive-Up hours?

                        Monday thru Wednesday   8:30 AM to 5:00 PM

                        Thursday and Saturday   8:30 AM to 12 Noon

 

Q:        How do I sign up for Direct Deposit of my Payroll or Social Security?

Call our Customer Service at 815-246-8411 or stop in and we will assist you in filling out the forms for Direct Deposit of your funds.  there is no cost for this service.

 

Q:        Do you have Telephone Banking?

Yes.  You can call our Customer Service and they will be able to assist you in getting started.

 

Q:        Do you have Check Cards?

We have the Visa Check Card.  If you are already a customer, you can apply today.

 

Q:        Do you have Overdraft Protection?

Yes. You can call our Customer Service or stop in and we will explain all the details on how to sign up for this service.

 

Q:        Do you have vehicle renewal stickers?

Yes.  Stop in with your pre-printed application and we will assist you quickly and efficiently with this service.